Shipping & Delivery Policy
Last updated 5 October 2026
Where we ship
We ship anywhere in India.
Shipping charges
Shipping is a flat ₹49 per order. It is shown at checkout, before you pay.
Dispatch time
Orders are dispatched within 24 hours of order confirmation, including weekends.
Delivery time
Delivery usually takes 3–7 working days after dispatch, depending on location. Occasionally there are delays from couriers, weather, festivals or remote locations. If that happens, we'll keep you informed.
Order updates
We email you when your order is confirmed, when it ships and when it is delivered.
Payment
Orders are paid online at checkout (UPI, debit and credit cards, and net banking).
Address accuracy
Please give a complete address, the correct pincode and a phone number we can reach. Orders that can't be delivered because of incorrect details may be cancelled.
Damaged or wrong items
If an item arrives damaged or isn't what you ordered, see our Cancellation & Refund Policy.
Contact us
- Email: connect@kalpenterprise.in
- Phone / WhatsApp: +91 9606583294 (Mon–Sat, 10am–7pm IST)
- Address: KALP Enterprise, Pyramid Watsonia, Basaveshwara Nagar, Shivanahalli, Yelahanka, Bengaluru, Karnataka 560064